His unique announcements were based on six Simple Rules, such as “talk regularly and succinctly” or “do and share your research,” such as talking about historical facts or personal information of the players. All of the six rules manifest respect for people: understanding what people do, promoting their autonomy, and having them work together are at the very core of what respect for people means in Lean. Story. The hard approach tries to manage complexity by controlling employees through policies, incentives and structures. It’s called smart simplicity. Smart Simplicity, supported by digital tools, can help unleash the productivity and engagement so desperately needed in the modern economy. In a nutshell, here are the key principles of Lean Six Sigma Business Transformation to bear in mind: Focus on the customer. Yves proposes 6 simplification rules for business. They achieved this by solving the problems themselves, offering new rooms to the customers, or giving discounts. It is the application of the Confucian ideal of perfection to work life. Smart Simplicity can be a powerful tool to use when tackling it. 78–86. Buy Now! However, this conflict is more apparent than real: Morieux is addressing highly complex environments where multiple conflicting requirements cause problems, and in such environments creating highly detailed processes is not practical anyway. Simple Rule Six. The improved feedback loops and making people walk in the shoes they have made for other improve customer understanding by leaps and bounds-. Or "Some tools to get people to cooperate" Six Simple Rules provides managers with an alternative to the two management approaches (hard, metric driven; and soft, mind-set driven) that the authors suggest have overcomplicated, and thus diminished the … The real question is, when things become really complicated, are we even able to plan for all the needed parties for cooperation, or do we need tools and methods that enable us to discover the right parties from a large mass of people or to collaborate with a large mass of people as such. While the six simple rules do not tell that creating value for the customer is important, the idea that cooperation is important in order to create value is implicit throughout the system. Sign-in to download and listen to this audiobook today! The first three involve enabling —providing the information needed to understand where the problems are and empowering the right people to make good choices. Misconception #3: Interdependency destroys accountability: It is possible to be responsible for the end result, even if you control only part of the needed resources, as long as the others who have control over the other needed resources cooperate with you. A structured four-step process can help them launch a transformation program and improve performance in a sustainable way. Six Simple Rules. In summary of the rules themselves, I found rules … Ingenious enterprises bring a distinct, highly sophisticated approach to problem solving, one ideally suited to today’s increasingly complex business environment. The key is their superior organizational effectiveness, which enhances cooperative behavior among R&D staff. In this clear, candid talk, Roselinde Torres describes 25 years observing truly great leaders at work, and she shares the three simple but crucial questions would-be company chiefs need to ask to thrive in the future. Social business is more about collaboration than cooperation, in the sense that people from all over the organization or even outside it come together in temporary, ad hoc arrangements based on common interests instead of planned cooperation. In this post, I will examine Morieux’s six rules and compare them to Lean, because, even though Morieux does not mention Lean at all, and sometimes writes about processes in a negative manner, it seems obvious to me that there would be many similarities in companies guided by either set of principles. Understand what others do – beyond a superficial title, understand what their role involves. You can't conclude anything of your own. Employ these six simple rules to foster autonomy and cooperation and to effectively handle business complexity. View all posts by Ville Kilkku. Rule #3, increase the total quantity of power, also plays a central role in Lean: by bringing the decision-making authority to the shop floor, waste is reduced and operations are made more effective. Morieux’s basic argument is that complexity is best managed by creating practices that promote autonomy and cooperation, and he advocates six rules, adherence to which results in fostering the correct behaviors for improved performance throughout the company. InterLodge had a problem. Great Book Review: Six Simple Rules Published on February 28, 2018 February 28, 2018 • 10 Likes • 0 Comments. Behavior is explained in terms of game theory, and human action is seen as rational and strategic: people have goals, they have resources with which to achieve those goals, and they have constraints that hinder them from achieving their goals. Both the occupancy rate and the average price point per room were below target. Soft approach – feelings, interpersonal relationships, traits (insufficient) Instead, they argue for 6 simple rules to change the way that companies think about, and deal with complexity. According to Morieux, the six rules are both necessary and sufficient, i.e. In this energetic talk, Morieux offers six rules for "smart simplicity." Enter the Change Delta, a versatile approach based on the principles of Smart Simplicity. Manage, improve and smooth the process flow. Remove […] Why do people feel so miserable and disengaged at work? Yves Morieux’s and Peter Tollman’s Six Simple Rules: How to Manage Complexity without Getting Complicated is one of the most interesting books on designing and leading organizations published this year. Join Coursera today! Six simple rules how to manage complexity without getting complicated 1. They have an enduring freshness to them, significant to all times and places. Promote networking and collaboration: Self-organized collaboration is encouraged. Integrator is not a separate role, but instead any person in the organization who is in a position central to cooperation and who has both the power and desire to foster cooperation and make people work together. Listen to Six Simple Rules by Yves Morieux, Peter Tollman. Boston Consulting Group is an Equal Opportunity Employer. You can become more efficient with how-to rules, coordination rules and timing rules. Again, the six simple rules seem to fit together quite nicely with these ideals. The Book: Six Simple Rules for a Better Life Six Simple Rules for a Better Life is a book filled with practical, achievable suggestions for all kinds of ways you … A free download of the full introduction is available at HBR.org (registration required). Posted on April 4, 2016 by strategyconsulting101. Respect people: All human beings are improvable and perfectible through personal and communal endeavor. Posted in BCG Six Simple Rules, Book Summary, Sonke Hee | 2 Comments (review) “Six Simple Rules” – No.1. Chronic child hunger is one of the world’s most complex problems. Continuous improvement towards perfection (which Toyota calls the True North) is a desirable goal in all things, even though full perfection can never be achieved. Six Simple Rules is a "roll up your sleeves and get in the trenches" approach to management, one that calls for manager to engage with both the work they are … By Ramnath Subbaraman Photo by Amir Kuckovic page 2 of 9 Six Simple Rules 2. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. By creating improved feedback loops, a company can increase the importance of the future in decision-making and thus encourage better long-term decisions. Speaking on BBC Radio 4, Hancock said: “The rules are really simple, I can say them in a sentence. When comparing the six simple rules to social business, more differences are found. Six Simple Rules. If you need high-quality content for your own site, drop me a line at consulting@kilkku.com and we can discuss how I can help you! Increase the total quantity of power 4. Misconception #1: The more clarity, the better: Too much clarity is, in fact, a bad thing, and can both destroy cooperation and promote a tick-in-the-box mentality. Dr. Sull has identified six categories of simple rules, as well as a three-step process to come up with your own, which I’d like to share with you in today’s 3 lessons: Boundary rules, prioritizing rules and stopping rules make you more effective. The BCG Institute for Organization counted these performance requirements by means of … The key to solving the issues was to give the receptionists more power to influence housekeeping and maintenance, and create more cooperation between the functions, including lateral career moves that made people see their work in a larger context. As a result, you will improve productivity, innovate more, reengage your workforce, and seize opportunities to create competitive advantage. According to Morieux, the six rules are both necessary and sufficient, i.e. Today’s leaders are poorly served by conventional management theories and practices. summary. Created with Haiku Deck, presentation software that's simple, beautiful and fun. Prediction markets are an example of such large-scale collaboration typical in social business. Break any of these rules sooner than say anything outright barbarous. These simple rules were first published in Yves Morieux, “Smart Rules: Six Ways to Get People to Solve Problems Without You,” Harvard Business Review, September 2011, pp. Morieux emphasizes that too much clarity is a bad thing, whereas Lean is often based on accurate processes that are constantly challenged and improved upon. After a month of studying how actual work was done at InterLodge, the core issue began to emerge: housekeeping teams were so busy trying to reach their productivity targets that maintenance issues often went unreported. Read More “Embracing what BCG calls smart simplicity helps companies streamline while fostering employee cooperation to develop solutions,” BCG’s Yves Morieux writes in Harvard Business Review. Reinforcing integrators (rule #2) promotes cooperation and creates better end results, Increasing reciprocity (rule #4) likewise promotes cooperation, Rewarding those who cooperate (rule #6) does the same, The most interesting one is rule #5, extending the shadow of the future. Employ these six simple rules to foster autonomy and cooperation and to effectively handle business complexity. Write the summary in your own words using conjunctions, relative clauses or participle constructions. 6. These rules seem commonplace now, but in the beginning, it was not so. Identify and understand how the work gets done (the value stream). Thus, Morieux’s six simple rules fit in quite nicely for implementing Lean principles in a complex environment. The Smart Solution to the Productivity Paradox, Unlocking Productivity in Biopharmaceutical R&D, Ending Child Hunger with Smart Simplicity, Exercising for Excellence: Creating Value Through Smart and Simple Support Functions, How Too Many Rules at Work Keep You from Getting Things Done, Mastering Complexity Through Simplification: Four Steps to Creating Competitive Advantage, The Ingenious Enterprise: Competing Amid Rising Complexity, Smart Rules: Six Ways to Get People to Solve Problems Without You, Ambidexterity: The Art of Thriving in Complex Environments, A Leader’s Guide to “Always-On” Transformation, Rosalinde Torres: What It Takes to Be a Great Leader. Therefore, the question is, are Morieux’s rules compatible with Lean principles, and if they are, are they useful for developing a Lean company. Achieving success is hard, sustaining success is even harder, Helsinki’s magic trick to improve home care for the elderly, Dynamic capabilities, the scope of strategy, and Lean, Social media is an essential tool for service-dominant logic, Vision, purpose, and manners – a framework for strategy and culture. Modern work—from waiting tables to crunching numbers to designing products—is about solving brand-new problems every day, flexibly and collaboratively. The six simple rules make no reference to transparency for transparency’s sake. Together, they create a framework for solving complexity without resorting to complex organization structures or processes. Three Simple Rules for Christian Living by Jeanne Torrence Finley and Rueben P. Job This small-group study by Jeanne Torrence Finley is based on Rueben P. Job's book Three Simple Rules: A Wesleyan Way of Living. Never include information that is not the part of the paragraph. 4.5 out of 5 stars 43. But as Yves Morieux shows in this insightful talk, too often, an overload of rules, processes and metrics keeps us from doing our best work together. Morieux’s rules are not value statements, they are highly practical guidelines to managing the increasing complexity of work. What is important is to ensure that power remains distributed, not necessarily equally, but distributed nonetheless, so that there will not be a situation where some people become too dominant (and thus prone to not cooperate). So, he says, it falls to individual employees to navigate the rabbit's warren of interdependencies. As a result, you will improve productivity, innovate more, reengage your workforce, and seize opportunities to create competitive advantage. Morieux has been refining the concept for the past few years, as the rules made their first appearance in his Harward Business Review article in 2011, and featured prominently in his TED talk in October 2013. Learn how to analyze, evaluate, and solve complex problems. I define social business to consist of three principles: Empower employees and customers: Decision-making is widely distributed within an organization. In a relay race, there is no exact moment when to pass the baton, it depends on the cooperation between runners. With six simple rules, cooperation is planned for, whereas in social business, cooperation or collaboration is emergent and serendipitous. Lean is not just about business, it is a way of life. They rely on wisdom of the crowds, really collaboration in the sense where it is furthest away from cooperation. A company should strive to create maximal value for its customers. Ambidexterity—the ability to excel simultaneously in efficiency and innovation—is a rare but increasingly critical asset in today’s complex business environment. Also, there are also coordination rules. Lean and six simple rules view processes in a bit different way. Product #: Pages: 240. Audiobook narrated by Daniel Henning. Managers … Understand what your people do 2. Furthermore, as guests checked in late in the evening, these issues became apparent only after the maintenance team had already went home for the day. If necessary transform direct speech into reported speech - only if there is an important idea or fact in it. Those who express high levels of dissatisfaction at work: These people have an interest in improving cooperation, but not yet the power to do so. Summary of Previous Chapter (the first rule) The previous chapter (reviewed here) was the first of the 6 rules: "understand what your people do". Companies have applied BCG’s Exercising for Excellence approach to reduce the costs of support functions by up to 35% while increasing productivity by some 50%. Amid growing complexity, many companies act in ways that increase their “complicatedness.” Instead, they should simplify, using an approach that fundamentally changes employee behaviors. Instead of helping executives manage the growing complexity of business, the supposed solutions only seem to make things worse. Lean can spread its umbrella over both the six simple rules and social business, and use them as tools under different circumstances. This is also apparent in the way Morieux discusses the difference between collaboration (co-laborare, working together) and cooperation (co-opera, sharing work, more intention-focused). Orwell’s Six Rules are a good reminder to anyone who proposes to communicate accurately. Promote transparency and openness: All information is widely accessible, except when there are special reasons (e.g. Six Simple Rules for a Better Life is a book filled with practical, achievable suggestions for all kinds of ways you can improve your life, along with a game plan for doing so. Simple rules should change with the company and the market and as managers gain a richer understanding of what their strategy means in practice. If the customer does not appreciate (and thus, by extension, be willing to pay for) some feature, that feature is irrelevant. R ule six is the third of the three simple rules that impel people to best use their judgment and energy to deal with complexity. Six sessions provide extended reflection for adults on three principles of Christian life: do no harm, do good, and stay in love with God. Haltom and Ostrom's work, Teaching George Orwell in Karl Rove's World: 'Politics and the English Language' in the 21st Century Classroom, discusses how following of Orwell's six rules of English writing and speaking can have a place in the high school and university setting. In a relay race, both runners are responsible for successfully passing the baton, and if they fail, they both fail. Change programs have become more prevalent and complex, but the results are often disappointing. Therefore, all people, all employees, deserve the opportunity to improve themselves and their work and full support from the organization in doing so. none of them are redundant and all of them are needed to achieve the desired results. The first three rules increase the autonomy of people, and the last three rules increase the cooperation between people. Despite training and incentives to the contrary, these were the rational solutions for the receptionists to solve their most pressing issue, and resulted in a low occupancy rate (rooms kept in reserve) and a low price per room (discounts). Confusion cannot be tolerated, but fuzziness can. Lean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness. legal reasons) to restrict access. Direct contacts between departments and between employees and customers are encouraged. Should manufacturing industry sponsor eSports to fight skills gap? Y. Morieux & P. Tollman. Organizational restructuring, target setting, and incentive programs were attempted, but all failed to improve the situation in any way. Even parts of activities that are value-adding may be waste, if there is a better way to create the valuable outcome. Summary of Previous Chapter Review (the Introduction) The previous chapter (reviewed here) was the introduction, which summarised the approach. none of them are redundant and all of them are needed to achieve the desired results. To apply Six Sigma to your business and produce the best results, you need to understand what Six Sigma is, the principles of Six Sigma, and the DMAIC problem-solving method. Misconception #2: Cooperation dilutes personal responsibility: In genuine cooperation, it is not possible to pinpoint exactly how responsible everyone is for the end result. Meet the new frontier of productivity: cooperation. Six Simple rules is a book by Yves Morieux & Peter Tollman, focused on how business complexity can be managed in a more simplistic way. I am currently based in Denmark, but work globally. But this success has been costly. Yet, here we come across more differences than with Lean. How do companies create value and achieve competitive advantage in an age of great complexity? Across virtually all industries, unprecedented disruption and market turbulence are requiring organizations to launch more frequent transformations in response. The first three rules increase the autonomy of people, and the last three rules increase the cooperation between people. Conventional management theories and practices are no match for the dizzying complexity that so many managers face. Instead of helping executives manage the growing complexity of business, the supposed solutions only seem to make things worse.